She first appeared in the digital comic Reflections, where her relationship with Tracer was also revealed. In the comic, after being gifted a new scarf by Tracer, she is seen spending the holidays with her and Winston at Winston's lab.
Emily is also mentioned in-game by Tracer if the latter is being used on the map King's Row. Tracer's line in question is: "Wonder if I have time to visit Emily? No, better stay focused."